Welcome Members
Dear Friend...
The greatest gratification for the Martin family is sharing our wines with friends. When you join our Platinum Wine Club, you become part of our "extended family" with all the privileges that membership offers.
As an "adopted" member, you will receive three "Club Case" shipments a year that are carefully selected, Three bottles of white and nine fabulous reds so you can savor them one at a time or share them with friends and family.
Membership benefits include a 25% discount on bottle purchases of wine, as well as other discounts for special events and access to pre-releases and special lots. In addition, you will receive personal invitations to join us at elegant dinners, concerts, cruises, outdoor BBQs, tastings and happy hours at the winery.
I hope you will join our Platinum Wine Club today and enjoy the many benefits of being a valuable part of our extended family.
James & Molli Martin
Join today and begin enjoying the benefits of our Platinum Wine Club.
Your passport to the Platinum Wine Club requires a one-time-only passport fee of fifty dollars.
Platinum Wine Club delivers a "Club Case" of three white and nine red bottles of wine every four months:• 25% discount on select bottles of wine (three white and nine red) shipped to you
• Direct delivery to your home or office
• Complimentary tastings for wine club members and 3 guests each visit to tasting room
• Special invitations to Platinum members-only tastings and dinners
• 10% Quenett Events discount
• Pre-release wines and special lots
• Special access to members-only web room and newsletter
• Our members-only Concierge Service
• Discounts on Private or Corporate tastings and pairing with our winery chef, Chef Tara
• Platinum club cardThe cost of each Platinum shipment averages $197 to $238 plus applicable sales tax and shipping. Every three months your MasterCard, Visa, Discover or American Express will automatically be billed for the wines. Scheduled shipments of "Club Case" wines are shipped following dates: November 1st, March 1st, and July 1st
Your passport fee is a one-time only membership fee and you may cancel at any time after receiving your first two shipments. There are no membership dues or cancellation fees.
May we assist you? Call: 541 386-2229.
Our Concierge is available to Platinum wine club members only. We are here to assist you with:• Making hotel and meal reservations
• Transportation, such as car rental, limousine
• Setting up tours of our winery (as available) and helping find tours of others in the area
• Customizing unique parties and events at our winery.To Join our Platinum Wine Club, download this PDF form and fax to 541-298-8911 or email us and we can send you one.
Frequently Asked Questions...
1. What is the best way to contact Quenett Tasting Room about my Wine Club membership?
Call us at (541) 386-2229 and ask for Tara or Stephanie in the Wine Club Office or send us an email at wineclub@quenett.com.
2. How can I order more wine?
Call us at the tasting room and we can answer any questions about our wines and promptly fill your order. As a Wine Club member, all your information is on file (secure, of course) and the shipment is automatically billed to your credit card on file. By ordering on the phone, you receive the same 25% off bottle discount.
3. Can I order wine sent as a gift or for a special occasion?
We can take orders for gifts of wine or merchandise, which like other orders can be automatically billed to your credit card (on file). A personalized gift card can be enclosed, and special delivery can be arranged.
4. Can I give a Wine Club membership as a gift?
All you need to do is provide the recipient's information. He or she will receive a handsome certificate announcing your gift and will receive all the shipments and benefits as you do from your membership. The shipments are automatically billed to your card and continue for the specified amount of time you determine in advance. We presently offer Wine Club gift packages in three-case increments.
5. How do I change my membership information (address, phone, credit card, etc.)?
Call us at the tasting room and we can change the information promptly. . The winery must be notified by email or phone of any changes 30 days prior to scheduled "Club Case" dates. Information can be changed temporarily (for a single shipment) or permanently. Please be sure to keep us posted about your updated credit card expiration dates. Deadlines for notification of changes are: January 30th, June 1st, and October 2nd.
6. What if I'm going to be gone at the time a shipment is due to be sent?
Give us your email address and we'll send you notice with your tracking information once your wine has left our premises. If you anticipate that you will not be home during this time, simply give UPS a call, and they can re-route the pending shipment to another address, or put the shipment on hold for up to five business days.
7. What if I'm not home when they try to deliver my shipment?
The delivery agent will either make two more attempts or will leave a notice that delivery was attempted asking you to call to make re-delivery arrangements. We strongly recommend that your wine be delivered to a business address. By law, it is necessary to have a person 21 years of age or older sign for the shipment.
8. I signed up myself, but do the discounts apply to others like my spouse, girlfriend or other family member?
As other wine clubs do, the benefits apply only to spouses. Sorry, but no other family members, friends, girlfriends, or boyfriends receive discounts. But the free tasting applies to the Wine Club members and 3 guests each and every time you come in.
9. How will I know what the exact shipping price is?
You won't know until you get your credit card bill. The reason is that different parts of the country have different shipping rates, and each shipment weighs differently. Remember, the amount you will see on your credit card includes the discounted wine plus shipping and sales tax.
10. Can I pick up the wine at the winery and save shipping charges?
Absolutely. You can pick up your shipments at the winery using Will Call. Simply call us to join the Will Call list so you can pick up your shipment every four months at the winery. We even give you a full 30 days to pick up those selections. And, when you come, remember to take advantage of your free tasting and discounts. We will inform you when the shipment is ready by postcard and email, provided we have a current email address on file for you.11. Is there a charge for the extended family events?
For exclusive Platinum Wine Club events such as Sunday Brunch, BBQ, Cigar Night, etc. we charge to cover our costs, although the price is well discounted for extended family members. For other Quenett winery events, you receive the 10% event discount. For private events, there is no discount.
12. Can I receive just red wine or just white wine?
Sorry, an all-white wine or all-red club is not available at this time.
13. How do I cancel or rejoin?
Call us at the tasting room and we can cancel or reinstate your membership (after the first two shipments). The winery must be notified by email or phone of any cancellation 30 days prior to scheduled "Club Case" dates.
If you would like join our wine club, download this PDF form
and fax it to 541-298-8911.